Building digital consumer trust amidst rising fraud activity and concerns

Our latest research uncovers insights about the savvy digital consumer and trends that businesses need to know when improving the security and experience of the customer journey.

  • Consumers expect to increase their online activity in the next 3 months
  • Identity theft has surpassed credit card theft as consumers' biggest security worry
  • Consumers rank security as the top factor in their online experience
  • Consumers expect businesses to protect their transactions online
  • 70% of businesses say that their concern about fraud has increased since last year  

Plus, you'll receive 5 tips from our experts for how to increase the value of your customer's experience and reduce fraud risk.

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