You need the confidence in your patient identity in order to deliver optimal care and a positive patient experience. Experian has more than 40 years of success in matching, managing and protecting identities and personal data. Through partnerships with National Council for Prescription Drug Programs (NCPDP) and integrations with electronic health record (EHR) software, we offer a customized approach to healthcare and are well positioned to develop the industry standards needed to improve patient safety and outcomes by facilitating industry-wide adoption of Universal Patient Identifiers through providers, pharmacies, payers, and beyond.
Resolve duplicate patient identities with a referencial and probabilistic matching approach.
Perform identity proofing and authentication before giving access to sensitive patient information.
Update and enhance patient information to get the most current, accurate, holistic view of your patient.
Plan and drill to protect against regulatory penalties, customer loss and brand damage.
Patients don’t access their medical records online because of concerns about privacy and security
Of duplicate records occur at the point of registration
The estimated cost of duplicate medical records
Reduced overall patient volume to its IT help desk by 25% and reduced password reset volume by 75%.
Greg Young, Senior Director PR, and Victoria Dames, Senior Director Product Management, talk about how COVID-19 impacts patient identity management with telehealth and portal visits on the rise.