Patient Identity Management
Perform patient identity authentication, matching, and data verification with confidence
Unlock the power of data for a healthier tomorrow with the most accurate, comprehensive and secure view of today’s healthcare consumer
Ensure the capture of accurate patient information at the very first registration touchpoint and throughout the care journey with our Patient Identity Management solutions built for the healthcare industry. With more than 40 years of experience matching, managing and protecting identities and personal data we’re setting the standard in patient identity resolution, authentication and enrichment across the enterprise.
Identity Resolution
Enable the accurate exchange of patient information
Identity Authentication
Build & maintain patient trust by safeguarding sensitive personal and health information
Identity Enrichment
Deliver better care and a positive patient experience
How to evolve today's patient matching technologies
30%
of patient demographic data in electronic health records is mistyped, misspelled, incomplete or incorrect
12%
of demographic data becomes outdated within a year
1 in 5
patients may not be correctly matched to their entire medical record within an organization
$2,000
potential cost of patient identification errors per patient
86%
of all clinicians have witnessed a medical error caused by patient misidentification
1/3
of claims are denied on the basis of inaccurate patient identification, costing $6 billion to the US healthcare system as a whole
AdvantageCare Physicians
Reduced overall patient volume to its IT help desk by 25% and reduced password reset volume by 75%.
Identify and match patients in telehealth engagements
Greg Young, Senior Director PR, and Victoria Dames, Senior Director Product Management, talk about how COVID-19 impacts patient identity management with telehealth and portal visits on the rise.
The State of Patient Access 2021: Identity insights
Victoria Dames, Senior Director Product Management, and Greg Young, Senior Director Marketing, discuss Experian Health's latest survey and white paper, "The State of Patient Access: 2021." They focus on the survey results around patient personal information security online.
How Salem Health improved portal access for virtual care
In this 30-minute webinar, Salem Health shares how they fast tracked their implementation of Precise ID® for healthcare portals to accelerate portal access for their virtual care visits during Covid-19.
Challenges associated with patient identity
Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative impacts are potentially far-reaching, haunting both patients and providers.
Asking the right questions to protect patient identities
The safest strategy is to use a risk-based multi-layered approach, including identity proofing, fraud management, device recognition and even biometrics. But what are the right questions to ask?
Ditch activation codes and automate portal enrollment
Healthcare organizations need to be confident that the person logging on is who they say they are to reduce the risk of a data breach and minimize HIPAA penalties. One way to balance consumer convenience with data security is to automate the patient portal enrollment process.
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