Patient Engagement Solutions

Improve administrative tasks and patient payment experiences

Empower patient engagement with user-friendly, secure, and personalized technology

Scheduling. Registration. Cost estimating. Paperwork. Waiting rooms. These are the bumps in the road where inefficiency leads to patient confusion and frustration. Which can mean missed doctor visits. Causing gaps in care. And late payments. Or no payment at all.

Your patients are also consumers who demand convenient, personalized service and streamlined financial processes associated with their healthcare.

Leverage our team’s expertise in data and analytics, and access our expanding suite of patient experience solutions to simplify patient tasks like pre-registration, check-in procedures and understanding the cost of care. We want to help you uncomplicate the healthcare experience – we’re confident it can be done.

Delivering a better consumer digital experience

Reimagine the patient experience with a mobile-ready, self-service platform.

Patient engagement statistics

24 million patients

We identified 24 million patients for charity with Patient Financial Clearance in 2019.

$2.3 billion

PaymentSafe® captured $2.3 billion in credit/debit payments, cash, eCheck and paper checks in 2019.

Patient engagement technology to provide a better patient and staff experience


Offer your patients the flexibility and convenience to schedule appointments online on any device, 24/7.


Enable digital patient intake to streamline administrative tasks. 


Provide an estimate of patient financial responsibility pre-appointment.


Give patients a pre-service mobile estimate and payment experience.

Yale New Haven Health client success story

How YNHH created pre-service excellence to elevate the financial experience

Hear from our customers: Saratoga Hospital

With Patient Estimates, Saratoga Hospital increased cash collections by 400 percent from 2015 to 2018.

Hear from our customers: Benefis Health System

Benefis Health System shares how they improved patient access with the Experian Health online appointment scheduling tool, Patient Schedule.

Patient engagement blogs


How to ‘Unlock’ Healthcare’s Digital Front Door

patient engagement graphic

How to improve patient engagement with a data-driven marketing plan

billing paperwork image

How data-driven technology can reduce surprise billing

Contact us

If you would like to talk to a representative immediately, please call us at

1 888 661 5657

We welcome the opportunity to provide you more details.

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