Coverage Discovery®
At any point in your revenue cycle, find previously unidentified coverage to maximize insurance reimbursement revenue and reduce accounts sent to collections, charity, or bad debt.
Cover the entire patient process
In 2021, Coverage Discovery tracked down previously unknown billable insurance coverage in more than 27.5% of self-pay accounts, finding over $66 billion in corresponding charges.
Fitting anywhere in your revenue cycle, Coverage Discovery uses search, historical information, proprietary data sources, and demographic validation to proactively identify billable Medicare, Medicaid, and private insurance options.
How Coverage Discovery works
Automate self-pay scrubbing
Scan patients without insurance, before or after they receive care, to find previously unknown coverage.
Reduce bad debt
Lower the number of accounts sent to charity and collections, with insurance discovery.
Build a revenue recovery solution
Find missed and undisclosed coverage with a unified, end-to-end strategy.
Coverage Discovery overview
See how Coverage Discovery can help healthcare organizations find previously unidentified coverage—while saving time and money.
Wooster Community Hospital Health System
Coverage Discovery helps their organization find previously undisclosed insurance coverage, optimized their collections process and helps hold Payers accountable to meet service levels.
Luminis Health
Hear how Coverage Discovery helps Luminis Health find patients' missing primary and even secondary insurance coverage, while eliminating manual processes and reducing bad debt.
Essentia Health
How Essentia Health used Coverage Discovery to find 67% coverage for patient accounts that were self-pay or uninsured at the point of pre-service.
Kaiser Permanente
Kaiser Permanente now identifies coverage and charity upstream to make the right patient decisions and create a positive experience.
Coverage Discovery: how it benefits healthcare organizations
Learn how providers tackle increasing levels of uncompensated care with automated insurance discovery throughout the revenue cycle continuum.
Deep diving into a successful healthcare revenue cycle fowchart
Low-friction workflows that cover everything from booking appointments to paying bills create a satisfying patient experience and keep your revenue cycle humming.
Medicare MBI: COVID-19 and Medicare claims
The healthcare industry has moved from Medicare identifiers based on SSNs to MBIs. See what this change means for you.
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