The importance of data quality in healthcare
Today, the amount of data being collected in the healthcare universe is greater than any other industry, but it all means nothing if the identity of your patients is compromised, or cannot be matched and managed appropriately. We know your patients and we have the ability to match their health records across multiple providers and different departments and systems.
With Experian’s data insights, we can make sure you have a single, accurate, current view of who your patient is – the “golden record.” We take this role seriously, and therefore protect the portals and other applications you place in patients’ hands to access sensitive information. Medical records contain some of the most sensitive personal information, so we safeguard it with the strongest security that exists.
Identity Verification
Do you know who’s standing in front of your registration desk? Experian’s advanced medical insurance verification corrects patient data during intake by instantly comparing it against our robust database. Avoid manually updating their address or insurance carrier—which can change every year.
Return Mail
Leverage multiple data sources, including Experian Health’s financial and demographic data, to aggressively search for the right address and ensure it meets USPS formatting standards. Reduce time-consuming, manual processes that use inexact searches and unreliable public data.
Enrich patient identities
Layer in consumer marketing data to better understand patient's interests and drive effective marketing strategies with originally-sourced compiled data.
Resolve data entry errors
Even when an address is verified by your patient access staff, the information may have been entered incorrectly. If that’s the case, when the mail is returned, our solutions correct the error and update the entry for future accuracy.
Improve patient collections
The cost of the solution is offset with the first batch of corrections. Invoices are processed quickly and AR days are reduced. Experian is a nonexclusive full-service provider licensee of the United States Postal Service®.
ValleyCare Health System
Learn more about how they decreased undeliverable mail by 90%
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