Health plans and ACO’s have long struggled with inaccurate member contact data, incomplete member profiles, duplicate records, time-consuming three-way calls with members and providers, and ultimately closing gaps in care effectively.
A large Medicaid managed care plan saw a 140% increase in scheduling rates by eliminating three-way calls and a 51% increase in member show rates.
Improve episode management with real-time notifications of ED visits, admissions and discharges, allowing care teams to optimize episodes of care for quality and cost.
Receive patient engagement strategy recommendations for your members that are SDOH factor-specific, with insight into why and based on best practice interventions. Also includes preferred communication channel to inform the outreach strategy.
Universal identity Manager intakes all instances of a member profile, including duplicates, and creates a single view of the member, allowing health plans to confidently reach out to members around open enrollment.
Acquire new members, drive deeper engagement and improve enrollment rates using Experian’s consumer data approved for digital and traditional marketing outreach and adherent of consumer data privacy regulations.