Powerful fraud detection and a positive customer experience
Can you really have it all? Every consumer touch point presents an opportunity for business, but also a potential vulnerability. Online criminals have made it their goal to find new ways of exploiting digital vulnerabilities to remain anonymous. Often, criminal organizations blend in to look like a most valued customer and compromise legitimate accounts. With over billions of records breached—and counting—login credentials such as email addresses and passwords are far less reliant than they were even just a short time ago.
Effective online fraud management should be about making the customer journey easy and fraud inroads hard.
Lower fraud losses
Using fraud capture rates that exceed industry averages
Protect customers
With a covert, frictionless solution that reduces outsorts and false positives
Frustrate fraudsters
By encouraging them to move to more vulnerable targets
Improve operational efficiency
Reduce waste and improve operations across the board
The big challenge: Preventing fraud and offering your customers a great experience
Most businesses use multiple channels to attract, retain and engage valuable customers yet most people say they are reluctant to do business with companies who have experienced a data breach.In a 2014 survey conducted by SafeNetGlobal, 65% of respondents said they would never shop or do business with a company that had experienced a data breach where financial data was stolen.
What does this mean to you? The impact of massive data breaches since 2000 means potentially: 1 in 10 new applications may be an imposter using breached data and 1 in 12 existing accounts is at risk of attack by an imposter.
Address fraud effectively as a key cross-functional strategic priority with best-in-class fraud protection that mitigates financial and legal risk and protects a positive customer experience.
- Comprehensive online and digital channel fraud protection
- Dedicated Risk Analyst support to proactively identify fraud risk in your portfolio
- A robust Identity and Fraud Lab focused on catching the next generation of fraudsters
- Contextual authentication and identity proofing
- Device familiarity to authenticate legitimate, returning customers quickly
- Credit profiles for millions of consumers worldwide
- Solutions
- Advanced Analytics & Modeling
- Cloud Applications & Services
- Collections & Debt Recovery
- Customer Management
- Credit Decisioning
- Credit Profile Reports
- Data Reporting & Furnishing
- Data Sources
- Data Quality & Management
- Employer Services
- Fraud Management
- Identity Solutions
- Marketing Solutions
- Regulatory Compliance
- Risk Management