Our Response to COVID-19

Experian is committed to putting the safety and security of all our employees first.  During these uncertain times it is important for businesses to know that all of our Data Breach and Reserved Response Operations are active and fully operational.  We have a robust Business Continuity Plan which allows us to continue operating under normal business conditions.

For all Data Breach Response services we continue to help you notify, provide customer support and offer identity protection. We have over a dozen sites for call center, a number of print facilities and multiple sites for website operations. All are located in the US and Puerto Rico.  If you are experiencing a Live Incident, please call our Hotline at 1-866-751-1323 or email databreachinfo@experian.com

Experian® Reserved Response™ gives companies the ability to reserve the guaranteed breach response manpower, infrastructure, and readiness required to execute a customer-facing response.  For more information, please call 1-844-999-2743 or email reservedresponsesales@experian.com

Welcome to Experian® Data Breach Resolution

When a data breach hits, one wrong manoeuvre can put you in the path of fines, litigation, customer turnover and brand erosion. Experian Data Breach Resolution is here to steer you through the storm.

Experian’s suite of data breach products is the only suite that provides organizations with valuable services that both resolves and responds to data breaches quickly and efficiently while providing the support needed to help protect employees and customers. All companies are susceptible to the severe consequences of a failed response including executive loss and lasting brand damage. Experian® Reserved Response – is the first and only program that guarantees (with SLAs) the manpower, infrastructure and readiness when you need it most.

Benefits of Experian® Reserved Response

  • Guaranteed service availability with SLA
  • Scale, speed and quality responses and notification
  • Annual readiness: planning and exercising
  • Customization in response and 24/7 dedicated call center support
Learn more about Experian's Reserved Response program
Experian Data Breach Resolution upholds the highest standards of regulation and compliance to bring you premium data breach resolution. We'll meet your needs for effective and fast resolution, and we'll help protect the indivduals looking to you for added security following a data loss. We customize and scale our services to discreetly handle each breach of data, whether it affects hundreds, thousands or millions of individuals. From notification to fraud resolution, we offer superior support for you and your customers during a data breach.
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Trust the Power of Experience

Experian, a leader in data protection with global revenues of $4 billion annually, was among the first to develop data breach resolution solutions. We’ve now handled thousands of incidents and supported Fortune 500 and mid-size companies in nearly every industry, including:

  • Government
  • Healthcare
  • Financial
  • Entertainment
  • Education

Our credit and protection products reach millions of consumers. We’ll help you reach an effective data breach resolution.

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Comprehensive Solutions

With Experian, you get all of the data breach resolution services you need in one place.

Here are just a few:

  • Dedicated Account Manager
  • Compliant notification letters
  • Name and address verification
  • A choice of protection products for families and individuals
  • Dedicated toll-free number for enrolment
  • Special pre-breach pricing
  • Notification, enrolment and call centre metrics

Find out more about our turn-key solutions. We can provide custom incident-response solutions for you. 

Data Breach Resolution

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Trusted Data Breach Support

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