What your peers are saying: McDonald Information Service

Alan Greenfield, Vice President, McDonald Information Service

One of my key functions is to be the key liaison between our company and Experian. We’ve been a reseller for Experian since 2001. It’s been a very good and interesting relationship. We provide due diligence and AML services to the financial services industry, primarily Wall Street, but also banks, insurance companies and casinos.

Challenges

Since 9/11, the amount of regulation has increased drastically. We anticipate it will continue to increase even more. Experian has been a key to meeting some of those regulatory requirements, especially section 326 of the Patriot Act with the CIP. Experian, as the largest credit reporting agency, has been very good at providing solutions for our clients.

Core Solutions

Two key areas that we help them with are CIP and achievement using their MetroNet product. The size of the company and the volume of their data provide a lot of opportunity for us to provide better services to our clients. We are working with them now on a product they just released two weeks ago, which may hopefully meet a new regulation that goes into effect in June for the industry.

The quality of service both from a technology perspective and understanding the application has been excellent.