Debt collection solutions
Organizations can proactively manage their collection portfolios to reduce costs and increase recovery rates with Experian’s debt collection tools and expertise.
Helping you lose less and recover more
Knowledge and expertise
With over 25 years of industry experience and an extensive suite of collection products, we can assist you through every phase of the collection life cycle.
Enhanced decisioning
As the market changes, the need for greater insight and analysis grows. There’s no time like the present to ensure you’re equipped with a solid strategy for debt management, collection and recovery efforts.
Improved processes
Increase automation with better use of data while providing an improved omnichannel customer experience to maximize recoveries.
Account prioritization
Move toward an individualized customer approach and embrace self-service collections to reduce losses, control costs and improve the customer experience.
How we can help
Our debt recovery tools help you create a more customer-focused collections process. Quickly and cost-effectively assesses ability and propensity to pay and turn even hard-to-locate debtors into valuable customers.
Maximize your efforts with a data-driven collections process
By avoiding a “one size fits all” approach and managing each account individually, you can make better decisions and enhance your customer relationships.
Gain visibility into propensity and ability to pay
Get access to a comprehensive “toolbox” of information critical to debt recovery, including credit-based scoring and customer-contact data, in addition to analytical services.
Convert data into actionable insights
Reach customers via the most optimal time and channel while gaining access to critical debt collection information, including real-time updates on financial status changes.
Minimize charge-offs
Every portfolio has a set of delinquent customers. Obtain a complete customer view and develop customer risk-grades based on analytics that predict risk of delinquency and default.
Debt collections during COVID-19
Discover debt collections best practices amidst the COVID-19 crisis.
Streamline your collections process with advanced analytics
Learn the benefits of implementing machine learning techniques.
Your pathway to patient collections in a high self-pay environment
Discover how to avoid lost revenue and boost patient engagement.
Increasing cash collections
Learn how to maximize patient collections and increase satisfaction.
The three Cs of a successful collections strategy
Learn how you can recoup costs and enhance consumer relationships.
Understanding automotive loan charge-offs
See why high dollar volumes at risk are a negative for everyone in the lending world.
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