Customer management
From customer data management to driving the best decisions, we help you extract the customer information to maximize opportunities, minimize risk and meet regulatory requirements.
Reduce risk and increase overall profitability in your customers and at the account level
Increase share of wallet, loyalty and retention
By having a full view of your customers’ account activity and behavior, you can maximize opportunities for cross-selling and upselling and increase customer loyalty.
Drive the best data-driven decisions
Power efficiency with data quality — standardizing, deduping and validating data stored in a single, easy-to-read record — to ensure your data is accurate and ready for use across the business.
Grow while managing risk
Address needs across the entire customer life cycle from identifying new consumer and business prospects to protecting product portfolio stability.
How we can help
Leverage our customer-level analytics and services to get insights faster and action more efficiently. With our comprehensive solutions, you have better back-end insights while providing a heightened customer experience, ultimately driving your acquisition and digital transformation efforts. Use the freshest, highest-quality and most timely data, attributes, scores and models, along with consulting and digital transformation solutions to develop treatment strategies that are rapidly implemented and consistently executed to reduce risk and retain your best customers.
Retain and optimize your best customers while reducing risk
Let our data, attributes, scores and models uncover rich insights from your portfolio, enabling you to work smarter, not harder.
Uncover more with advanced data mining capabilities
Use the industry’s most sophisticated algorithms and comprehensive data sets to determine the stability of millions of consumers and businesses.
Frequency is key
Our world and customers’ behavior are rapidly changing. To keep the competitive edge you need fresher, higher-quality data to accurately assess and monitor your customer base to aid in client marketing efforts and beyond.
Customer strategies that make a difference
Ensure a persistent, privacy-compliant identity with a full customer profile that connects multiple touchpoints, channels and devices, merging offline and digital behavior.
Privacy comes first
Partner with us and leverage use of credit and marketing data to optimize your marketing and reach more customers.
Portfolio loss forecasting: Stress testing for survival
Gain critical insights in a new era of loss forecasting.
Embracing consumerism: Driving customer engagement in the healthcare financial journey
Learn how providers can improve the customer experience and their bottom line with data and analytics.
Patient engagement
Engage patients with self-service tools for greater efficiency and advantages.
We are unable to address personal credit report and/or membership inquiries via this business form. Visit Experian.com/help or call 888-397-3742 for consumer assistance.
Validated by Experian Data Quality
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
- Solutions
- Advanced Analytics & Modeling
- Cloud Applications & Services
- Collections & Debt Recovery
- Customer Management
- Credit Decisioning
- Credit Profile Reports
- Data Reporting & Furnishing
- Data Sources
- Data Quality & Management
- Fraud Management
- Identity Solutions
- Marketing Solutions
- Regulatory Compliance
- Risk Management